Attention for SSS members or claimants who are waiting for checks or mails from the Social Security System, please note that select offices and branches of the Post Office are operational on the following days: Tuesday, Wednesday, and Thursday only.
We have already shared the contact numbers and emails of SSS branches in Cebu and Bohol in a separate post. Please check that post if you have inquiries or assistance request address to SSS.
These are the guidelines and procedures shared by PHILPOST:
1. Selected Philpost Offices shall open only three (3) times a week, every TUESDAY, WEDNESDAY, THURSDAY, with OPERATING HOURS from 10 AM to 3 PM (4 hours only).
2. For mails with contact numbers (cellphone / telephone numbers, or e-mail address), addressees may claim their mails directly at the post office.
For SSS correspondence claiming, make sure to bring your SSS UMID. We recommend calling PhilPost first BEFORE you go to their office to make sure that your mail is already there.
3. Door-to-door delivery of mails shall be based on priorities like vital communications such as those from SSS, GSIS and other institutions containing pensions, checks/loans, etc.
4. Subject to existing local community quarantine protocols, post office may coordinate with Barangay officials for the delivery of mails.
For those in Cebu and Bohol, these are the contact numbers of Philpost in these 2 provinces:
CEBU CENTRAL POST OFFICE
Address: A. Pigafetta Street, Cebu City
Telephone Nos. (032) 416 3989 and (032) 520 6265
LAPU-LAPU POST OFFICE
Address: Lapu Lapu City Hall Road, Lapu-lapu City
Telephone Nos. (032) 255 4884
MANDAUE CENTRAL POST OFFICE
Address: Subangdaku, Mandaue City
Telephone Nos. (032) 414 5447
TAGBILARAN POST OFFICE
Address: J.S. Torralba StreetTagbilaran City
Telephone No. (038) 501 8107
We hope this helps you. It is our prayers that your pension checks, claim checks, etc from SSS will be delivered or given you you at the soonest possible time.